Clear rates for website support.

Replace one existing image while keeping the current layout and styling.

Replace multiple existing images in one clearly defined gallery or section.

Resize, crop or optimise an existing image for the current website layout.

Edit a short text item without changing the surrounding structure.

Replace or revise a paragraph, product description, policy block or similar content area.

Update a larger content area involving multiple text blocks, lists or formatting.

Change the destination of an existing link or button.

Rename or update one existing navigation item.

Update supplied page title, meta description or basic SEO fields.

Modify spacing, alignment, columns, visibility or styling of one existing section.

Create a new section using the site’s existing visual language and components.

Create a section involving custom HTML/CSS, dynamic data or advanced layout behaviour.

Create a new standard page using existing website components and styling.

Build a custom campaign or landing page with a distinct layout.

Create a reusable Elementor section, header, footer or page template.

Correct a small visual or responsive issue in the existing design.

Apply a more involved visual styling change using CSS or existing components.

Update title, price, description, image or basic product information for one product.

Update multiple products using a supplied list or structured data.

Create and configure a standard WooCommerce product using supplied content.

Create a product with sizes, colours or other standard WooCommerce variations.

Create, rename or reorganise a standard product category.

Modify an existing checkout field, label or standard checkout behaviour.

Configure or adjust standard cart, coupon or discount behaviour.

Investigate and correct a WooCommerce issue in the existing setup.

Update credentials, settings, callback URLs or standard configuration for an existing payment gateway.

Integrate a new payment gateway into the existing WooCommerce website.

Investigate a payment failure, callback problem or checkout-to-gateway issue.

Update configuration for an existing shipping provider or shipping plugin.

Connect a new shipping provider or API to the existing store.

Replace credentials for an already-supported integration without changing its functionality.

Install and configure a standard plugin when the licence and files are supplied.

Configure the settings of an existing plugin according to supplied requirements.

Identify and correct a conflict between plugins, theme or custom code.

Apply routine WordPress, theme or plugin updates with basic checks.

Address a basic security warning, suspicious account, hardening gap or known issue.

Move an existing WordPress website between supported hosting environments.

Investigate and resolve a functional issue in the existing WordPress setup.

Modify fields, labels, recipients or standard settings of an existing form.

Create a new standard contact, enquiry, registration or lead form.

Connect an existing form to an external service or automation.

Add or replace standard analytics, pixel or tracking snippets supplied by the client.

Make a routine change to supported hosting settings related to the website.

Create or modify a DNS record when access and required values are supplied.

Correct a standard SSL or mixed-content issue on the existing website.

Set up a standard business email account on an existing supported mail service.

Small visible issue with a clear and isolated correction.

A standard site function is not working as expected and needs investigation.

A technical issue requiring logs, plugin/code analysis or deeper troubleshooting.

Complex failure involving integrations, custom code, APIs, checkout or multiple systems.

High-impact issue requiring specialist diagnosis, architecture decisions or urgent coordination.

Additional charge for urgent after-hours, Sunday/holiday or critical production intervention.

Add a small function that does not require a new system or major architecture.

Build a medium-sized feature involving custom logic, multiple templates or integrations.

Build a complex feature requiring significant custom code or system integration.

Connect the website to a third-party API with custom data exchange or workflow.

Ongoing WordPress maintenance for a standard business website, including routine updates, backups, security checks and basic troubleshooting.

Ongoing WooCommerce care covering routine maintenance, backups, security, store health and basic troubleshooting.

Enhanced WooCommerce support with a defined annual development/support allowance for minor improvements.

Premium care for business-critical ecommerce websites requiring closer monitoring and higher support priority.